Services

Ensuring Your Success - People, Processes and Tools

Customers want business value from their software investments. By obtaining on-call support services and customizations from Apex task group llc, customers put themselves in the driver’s seat of their software investment.

Apex task group llc provides ultra-responsive support, saving substantial monies on total support costs, freeing-up funds to drive those ERP functional enhancements that support the customer’s business and add value for the customer’s customer. A Customer Advocate - who has an average of 20 years’ experience – for some advocates over 30 years’ experience - in ERP consulting, customer support, development management - is assigned to each customer. Apex task group llc has the experienced consultants, support engineers, and development staff to support ERP products in the metals and the cable/wire manufacturing space.

Work that involves access to software code is accomplished on the customer’s infrastructure. Apex task group llc creates functional requirements, training material, how-to documents, process diagrams, specifically for a customer and their needs. Apex task group llc has the track record of providing services with a high degree of customer satisfaction.

Apex task group llc is much more than just a third-party services provider. We know that the functional fit and quality we deliver is extremely important, we do recognize that your company’s goals are to:

Maintain a stable and reliable ERP systems environment.
Implement customizations quickly and cost-effectively with minimal disruption.
Effectively utilize your ERP system’s capabilities to improve operational and financial performance and create competitive advantage.

Like most third-party ERP software support providers, Apex task group llc provides a full range of support, training, software customizations/enhancements and consulting services designed to help you realize these goals. What makes Apex task group llc different is our focus on the metals and wire/cable industries.

Because of that focus:

Maintain a stable and reliable ERP systems environment.
We are knowledgeable what special challenges and needs your company is likely to have as a wire and cable manufacturer or as a metals producer / processor – “one-size does not fit all”. That knowledge and experience enables us to focus on company goals and unique needs.
Building on our experience with other companies in your industry, we can share what we have seen as non-proprietary 'best practices' and/or help evaluate and implement innovative new approaches that your company may have in mind.

Apex task group llc services include:

Support Services
Training
Consulting – Business Process and Technology
Functional Design
Software Development
Database Support